Welcome to TheShiksha.in. We are committed to protecting the privacy of our students, parents, visitors, and users of our website and educational services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access our website, enroll in our courses, or use our educational services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information from students, parents, and website visitors:

Personal Information

• Full name
• Email address
• Mobile number
• Parent/guardian details (where applicable)
• Date of birth
• Address
• Academic information and educational background

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics information

Educational Information

• Attendance records
• Test scores and assessments
• Progress reports
• Class participation records
• Communication with teachers and support teams

2. How We Use Your Information

We use collected information for the following purposes:

• Processing admissions and enrollments
• Providing educational services and course access
• Managing student accounts
• Conducting classes, tests, and evaluations
• Providing academic support and doubt-solving assistance
• Sending important notifications and updates
• Monitoring attendance and performance
• Generating progress reports
• Improving website functionality and user experience
• Ensuring platform security and preventing misuse
• Complying with legal obligations

3. Class Recordings and Educational Content

Online classes may be recorded for educational purposes.

These recordings may be made available to enrolled students for revision and learning purposes.

Students are strictly prohibited from:

• Downloading, reproducing, distributing, or selling recordings;
• Sharing recordings with unauthorized persons;
• Uploading Institute content on public platforms without written permission.

The Institute retains ownership of all educational content, recordings, and study materials.

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information only in the following circumstances:

With Parents/Guardians

Student progress reports, attendance, and performance updates may be shared with parents or guardians.

Service Providers

We may share limited information with trusted service providers who help us operate:

• Learning management systems
• Payment processors
• Cloud storage providers
• Communication platforms

Legal Requirements

We may disclose information if required by:

• Applicable law
• Government authorities
• Court orders
• Regulatory agencies

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences
• Enhance website performance

Users may disable cookies through their browser settings; however, some website features may not function properly.

7. Payment Information

All payments on TheShiksha.in are processed securely through Razorpay, a third-party payment gateway service provider.

When making a payment, users may be redirected to Razorpay’s secure payment platform. The Institute does not collect, store, or have access to sensitive payment information such as:

• Credit card numbers
• Debit card numbers
• CVV details
• UPI PINs
• Net banking credentials
• Wallet passwords

Payment processing is subject to Razorpay’s security standards and privacy practices. Users are encouraged to review Razorpay’s Privacy Policy and Terms of Service before making payments.

The Institute receives only the information necessary to confirm successful transactions, such as:

• Payer name
• Payment amount
• Transaction ID
• Payment status
• Contact information provided during payment

While we take reasonable measures to ensure secure transactions, the Institute shall not be liable for any issues arising from the payment gateway provider’s systems, banking networks, or other third-party services involved in processing payments.

8. Student Communications

We may contact students and parents through:

• Email
• SMS
• WhatsApp
• Phone calls
• Website notifications

These communications may include:

• Class reminders
• Fee notifications
• Academic updates
• Test schedules
• Important announcements

9. Children’s Privacy

For students below the age of 18 years, consent may be obtained from a parent or legal guardian during enrollment.

Parents or guardians may contact us regarding the personal information of their child.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services
• Maintain academic records
• Comply with legal obligations
• Resolve disputes
• Enforce institutional policies

After the retention period, information may be securely deleted or anonymized.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of such websites before providing personal information.

12. User Rights

Subject to applicable laws, users may request:

• Access to their personal information
• Correction of inaccurate information
• Updating contact details
• Deletion of information where legally permissible

Requests may be submitted using the contact information provided below.

13. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of our website and services after any changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

The Shiksha
Website: TheShiksha.in

Email: info@theshiksha.in

Phone: +91 88898 09846

Consent

By accessing our website, registering an account, enrolling in a course, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.